:root{--yellow:#ffd166;--orange:#f4a261;--teal:#0e7490;--teal-light:#5eead4;--navy:#0b2a4a;--ink:#16213a;--muted:#5b6b82;--faint:#9aa7b8;--line:#e3e8ef;--bg:#f6f7fa;--card:#fff;--danger:#dc2626;--success:#059669;--warning:#d97706;--radius:12px;color:var(--ink);background:var(--bg);font-family:Inter,Segoe UI,system-ui,-apple-system,Roboto,sans-serif;font-size:14px}*{box-sizing:border-box}body{margin:0}a{color:var(--teal);text-decoration:none}h1{letter-spacing:-.3px;margin:0 0 4px;font-size:22px}h2{margin:0 0 12px;font-size:16px}.muted{color:var(--muted)}.faint{color:var(--faint);font-size:12px}.shell{grid-template-columns:220px 1fr;min-height:100vh;display:grid}.side{background:var(--navy);color:#fff;flex-direction:column;gap:6px;padding:20px 14px;display:flex}.side .brand{align-items:center;gap:10px;padding:4px 8px 18px;font-size:18px;font-weight:800;display:flex}.side .brand img{border-radius:9px;width:36px;height:36px}.side a{color:#c9d6e5;border-radius:8px;padding:10px 12px;font-weight:600;display:block}.side a.active,.side a:hover{color:#fff;background:#ffffff1a}.side .foot{color:#8fa3ba;margin-top:auto;padding:8px 12px;font-size:12px}.main{max-width:1280px;padding:28px 32px}.topbar{flex-wrap:wrap;justify-content:space-between;align-items:flex-end;gap:16px;margin-bottom:20px;display:flex}.card{background:var(--card);border:1px solid var(--line);border-radius:var(--radius);padding:18px}.grid{gap:14px;display:grid}.grid.kpi{grid-template-columns:repeat(auto-fit,minmax(170px,1fr))}.kpi .v{letter-spacing:-.5px;font-size:26px;font-weight:800}.kpi .l{color:var(--muted);margin-top:2px;font-size:12px}.row{flex-wrap:wrap;align-items:center;gap:10px;display:flex}.spacer{flex:1}button,.btn{font:inherit;border:1px solid var(--line);color:var(--ink);cursor:pointer;background:#fff;border-radius:9px;padding:8px 14px;font-weight:600}button:hover{background:#f1f4f8}button.primary{background:var(--yellow);border-color:var(--yellow);color:var(--navy)}button.primary:hover{background:#ffc94a}button.teal{background:var(--teal);border-color:var(--teal);color:#fff}button.danger{color:var(--danger);border-color:#f5c2c2}button.sm{padding:5px 10px;font-size:12px}button:disabled{opacity:.5;cursor:default}input,select,textarea{font:inherit;border:1px solid var(--line);color:var(--ink);background:#fff;border-radius:9px;padding:8px 10px}input:focus,select:focus,textarea:focus{outline:2px solid var(--teal-light);border-color:var(--teal)}label{color:var(--muted);flex-direction:column;gap:4px;font-size:12px;font-weight:600;display:flex}table{border-collapse:collapse;width:100%}th{text-align:left;color:var(--muted);border-bottom:1px solid var(--line);padding:8px 10px;font-size:12px;font-weight:600}td{border-bottom:1px solid var(--line);vertical-align:top;padding:10px}tr:hover td{background:#fafbfd}tr.clickable{cursor:pointer}td input,td select{width:100%;padding:5px 8px}.badge{border-radius:999px;padding:2px 9px;font-size:11px;font-weight:700;display:inline-block}.b-Requested{color:#92400e;background:#fef3c7}.b-Confirmed{color:#1e40af;background:#dbeafe}.b-EnRoute,.b-InProgress{color:#115e59;background:#ccfbf1}.b-Completed{color:#065f46;background:#d1fae5}.b-Cancelled,.b-NoShow{color:#4b5563;background:#f3f4f6}.b-Admin{color:#fff;background:#0b2a4a}.b-FranchiseAdmin{color:#0b2a4a;background:#ffd166}.b-Washer{color:#115e59;background:#ccfbf1}.b-Customer{color:#4b5563;background:#f3f4f6}.drawer{border-left:1px solid var(--line);z-index:20;background:#fff;width:min(520px,100vw);padding:24px;position:fixed;top:0;bottom:0;right:0;overflow-y:auto;box-shadow:-12px 0 40px #00000014}.backdrop{z-index:10;background:#0b2a4a40;position:fixed;inset:0}.empty{text-align:center;color:var(--muted);padding:40px}.error{color:var(--danger);background:#fef2f2;border:1px solid #fecaca;border-radius:9px;padding:10px 12px}.ok{color:var(--success);background:#ecfdf5;border:1px solid #a7f3d0;border-radius:9px;padding:10px 12px}.login{background:linear-gradient(135deg,#ffd166,#f4a261);place-items:center;min-height:100vh;display:grid}.login .card{flex-direction:column;gap:14px;width:380px;display:flex}.login img{border-radius:18px;align-self:center;width:72px;height:72px}.timeline{border-left:2px solid var(--line);flex-direction:column;gap:10px;padding-left:14px;display:flex}.timeline .t{color:var(--muted);font-size:12px}@media (width<=800px){.shell{grid-template-columns:1fr}.side{flex-flow:wrap}.side .foot{display:none}.main{padding:16px}}.print-page{max-width:820px;margin:24px auto;padding:0 16px}@media print{.no-print{display:none!important}.print-page{max-width:none;margin:0}.card{box-shadow:none!important;border:0!important}body{background:#fff}}